Refund Policy
We strive to ensure your satisfaction with every purchase at Katty Mao Wonders. If you are not fully satisfied, please refer to the policy below.
Return Eligibility
- You can request a return within 7 days of delivery.
- Items must be unused, undamaged, and in original packaging.
Refund Process
- Once your returned item is received and inspected, we will notify you about the status.
- Approved refunds are Credited within 7–10 business days via the original payment method.
Damaged or Incorrect Products
- If you receive a defective, damaged, or incorrect product, you may request a replacement or refund within 48 hrs of receiving the item.
- Replacement products will be delivered within 15 days.
- If a refund is approved, the amount will be credited within 10 business days.